Privacy Policy

Effective Date: March 1, 2025

At McNeil’s Logistics, we value the privacy of our customers, partners, and users. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect it. By using our website, services, or engaging with us in any manner, you agree to the practices described in this policy.

1. Information We Collect

We collect various types of information to provide and improve our freight carrier services:

a. Personal Information

  • Contact Information: Name, email address, phone number, billing and shipping address.

  • Payment Information: Credit card details, bank account numbers, and other billing-related information necessary for processing transactions.

b. Business Information

  • Shipment Details: Shipping origins and destinations, delivery instructions, cargo descriptions, and tracking numbers.

  • Company Information: If you represent a business, we may collect your company name, address, and other relevant details to complete the services we provide.

c. Usage Information

  • Website Interaction Data: IP address, browser type, device type, browsing activity, and other technical data collected automatically when you visit our website.

  • Cookies and Tracking Technologies: We use cookies and similar technologies to enhance your experience and gather usage information. These tools help us analyze trends, administer the site, track users' movements, and gather demographic information.

2. How We Use Your Information

We use the collected information for the following purposes:

  • To Provide Services: Process your shipments, deliver freight, and offer customer support.

  • Payment Processing: Handle payments, invoicing, and transaction-related communications.

  • Customer Service: Respond to inquiries, provide technical support, and address concerns.

  • Communication: Send order confirmations, updates on shipments, marketing communications (if you’ve opted in), and other important notices related to our services.

  • Analytics and Improvement: Analyze usage patterns, improve our website and services, and enhance the user experience.

3. How We Protect Your Information

We take appropriate security measures to safeguard your personal and business information. These include:

  • Encryption: We use industry-standard encryption protocols to secure payment and sensitive data.

  • Access Control: We limit access to your personal information to authorized personnel who need it to perform their duties.

  • Regular Audits: We conduct periodic security audits to ensure the integrity and security of our systems.

However, please be aware that no method of transmission over the internet or electronic storage is completely secure. While we strive to protect your information, we cannot guarantee absolute security.

4. Sharing Your Information

We may share your personal information in the following circumstances:

  • With Service Providers: We may share your information with trusted third-party service providers who help us operate our business, such as payment processors, shipment handlers, and IT support providers. These third parties are contractually obligated to protect your data.

  • For Legal Compliance: We may disclose your information if required by law, court order, or government regulation, or if we believe such action is necessary to comply with legal obligations or protect our rights.

  • Business Transfers: In the event of a merger, acquisition, or sale of our assets, your personal information may be transferred as part of the transaction. You will be notified via email or notice on our website if such a change occurs.

5. Your Rights and Choices

You have certain rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.

  • Correction: If you believe the information we hold is inaccurate, you may request that we correct it.

  • Deletion: You can request the deletion of your personal information, subject to applicable legal retention requirements.

  • Opt-out of Marketing Communications: You can opt-out of receiving marketing communications by following the unsubscribe instructions included in our emails or by contacting us directly.

  • Cookie Settings: You can manage your cookie preferences through your browser settings. Please note that disabling certain cookies may affect your experience on our website.

6. Third-Party Websites

Our website may contain links to third-party websites. We are not responsible for the privacy practices or the content of those sites. We encourage you to review the privacy policies of any third-party websites you visit.

7. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the “Effective Date” at the top. We encourage you to review this policy periodically for any changes. Your continued use of our website or services after any changes to this Privacy Policy will be deemed acceptance of those changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

McNeil’s Logistics LLC
Email: adenikes@mcneilslogics.com
Phone: 929-578-6837